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Vacancies

If you share our commitment to providing hope and healing to children and young people experiencing grief, explore the job vacancies or volunteer opportunities below to join our dedicated and professional team.

HR Administrator (Part time, 1 year fixed term contract)

We are looking for an exceptional administrator with general HR experience and/or training, excellent communication skills, good IT skills and a high level of accuracy. In this busy role, the successful candidate will provide admin support to our Head of HR, as well as undertaking a range of dedicated HR duties such as managing our staff record database, supporting recruitment initiatives and on-boarding new staff.

The role is offered on a flexible part time basis at our office in NW7, 18.5 hours per week, meaning it could suit someone studying or with other commitments. This role is initially offered as a one year fixed term contract.

Please see the attached job description for full details.

To apply please send your CV and a short covering letter to: hr.admin@griefencounter.org.uk

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Senior Bereavement Support Worker

The Bereavement Support Worker (BSW) Team ensure bereaved clients receive appropriate, timely, low level bereavement support. Tasks include reviewing referral forms, completing administrative tasks and acting as the first point of contact for referrals and enquiries from both bereaved families and third party referrers.

The Senior Bereavement Support worker (SBSW) will work directly with the Clinical Operations Manager (COM) providing guidance and support to others in the team, as well as managing a small caseload of more complex cases, providing a professional, empathetic support to individuals and families coping with grief and loss.

The SBSW also contributes to the development of bereavement support programmes and events as well as supporting the COM with the recruitment and the management of volunteers, in liaison with the Volunteer Services Co-ordinator.

Please refer to the attached job description for more information.

To apply please send your CV and a short covering letter to: sanika.raichura@griefencounter.org.uk

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Events & Community Fundraising Manager

Play a pivotal role in delivering a diverse range of high-value fundraising events and community driven fundraising initiatives.

This is an exciting and really varied role. As Events & Community Fundraising Manager you will have a key part in planning, co-ordinating and delivering a diverse range of high-value fundraising events, whilst also developing and managing community driven fundraising initiatives.

Key responsibilities will be to: - Develop and implement community fundraising strategies to engage local groups, schools, businesses, and individual supporters; - Plan, manage and deliver a programme Golf Days, Variety/Comedy Night, our flagship Forget Me Not Walk and other initiatives; - Secure advertising, auction and raffle prizes and gifts in kind to maximise event profitability; - Support and work closely with the Head of Philanthropy and Special Events on our Gala Dinner for 2026; - Work closely with our Head of Partnerships to secure corporate sponsorship;. Manage the Fundraising Administrator.

This role requires a highly organised, self-motivated individual with excellent event coordination, and community outreach skills to ensure successful fundraising campaigns, events and partnerships.

If this sounds like you, please read the attached job description and person specification for more information and apply today by sending your CV and a covering letter to: sara.pollins@griefencounter.org.uk

Closing date 16 March 2025

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Volunteer Services Co-ordinator

Oversee the recruitment, training, management and engagement of volunteers who provide essential support for many areas of our work. Working directly with the Director of Clinical Services, the post-holder will provide oversight, management and development of Grief Encounter’s Volunteers across the charity.

We are looking for someone with previous experience in volunteer management, customer service or a related role who has strong organisational and communication skills, as well as a passion for fostering positive relationships with volunteers to ensure their success and satisfaction.

In this role you will: - Develop and implement strategies to recruit new volunteers. - Organise and deliver training sessions to ensure volunteers are properly equipped to perform their roles. - Provide on-going support and guidance to volunteers, acting as a point of contact for queries or concerns. - Foster a positive, inclusive environment that encourages volunteers to keep offering us their tme. . - Plan recognition events, provide regular feedback, and gather volunteers’ opinions to improve the volunteer experience. - Maintain up-to-date volunteer records, track hours worked, and generate reports when necessary.

For more information please see the full job description attached and refer to this when applying.

To apply, send your CV and a covering letter to: parminder.sahota@griefencounter.org.uk

Closing date 15 March 2025 Interviews will be held on a rolling basis and the application process for all vacancies will close early if suitable candidates have been found.

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Marketing and Communications Manager

The Marketing and Communications Manager will play a pivotal role in driving the charity's marketing efforts, leading the development and delivery of the marketing strategy to develop the Grief Encounter brand, raise the charity’s profile and drive voluntary income.

The primary focus of this role will be to support the Fundraising Department, helping to develop and execute marketing strategies that generate income through campaigns, events, and fundraising initiatives. Part of the role will also involve supporting the Clinical Team and other business functions, such as HR and Volunteering, to ensure that their marketing needs are met, including the creation of resources and communication materials, creating compelling copy and storytelling for donor-facing materials such as appeals, newsletters, as well as promotional materials for events. This includes developing case studies and success stories to highlight the impact of Grief Encounter’s work, inspiring donors to support the cause.

This role will oversee the creation of marketing assets in partnership with the retained creative agency, ensuring that campaigns are compelling and on-brand and manage social media campaigns that drive donations and awareness for fundraising efforts, using channels like Facebook, Twitter, Instagram, and LinkedIn to build relationships with supporters and engage potential donors.

To apply please email your CV and a short letter highlighting your relevant experience to: Sara Pollins, Director of Income Generation and Growth sara.pollins@griefencounter.org.uk

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Fundraising Database Manager (Part time, 6 month fixed term contract)

Join us for a 6 month FTC as our Fundraising Database Manager and take responsibility for overseeing the administration and management of our fundraising CRM, e Tapestry, in this key role.

As the Database Manager, you will ensure our database is optimised for data collection, reporting, and donor engagement, working closely with the fundraising and finance teams to deliver actionable insights that drive the success of our campaigns. You will provide support and coaching to ensure the current fundraising (Income Generation) Team are trained in the use of eTapestry and that eTapestry Training is embedded as part of the induction for new fundraising staff; leverage e Tapestry’s tools to track donor journeys, segment supporter data, and optimise donor pipelines, ensuring effective engagement and stewardship and explore and implement ways to run fundraising events through eTapestry, managing event registration, tracking donations, and engaging attendees.

In this role you will have responsibility for matrix managing the Fundraising Administrator.

To apply please email your CV and a short letter highlighting your relevant experience to: Sara Pollins, Director of Income Generation and Growth sara.pollins@griefencounter.org.uk

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Fundraising Administrator

In this role you will play a key part in supporting our fundraising activities by efficiently managing donations, assisting with fundraising events, and providing general administrative support. This essential administrative support to the team, will help ensure smooth operations across Grief Encounter's varied fundraising activities.

This position requires strong organisational skills, attention to detail and experience with fundraising CRMs or databases.

The administrator will be responsible for managing donations, assisting with fundraising events, and supporting team meetings and communications.

The role requires a numerate individual, with the ability to handle sensitive financial data and contribute to the team’s success through providing excellent administrative support.

To apply please email your CV and a short letter highlighting your relevant experience to: Sara Pollins, Director of Income Generation and Growth sara.pollins@griefencounter.org.uk

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Trustee Recruitment

We are looking for Trustees with skills and experience in the following area which we have identified as gaps on our Board (you do not need to have held a prior Trustee position): experience of clinical counselling/or bereavement services; knowledge of the new initiatives in the Health Service, such as Integrated Health Boards. To apply, please send your CV and an expression of interest (max. 2 A4 pages), outlining your interest in the role and how you meet the person specification to louise.king@griefencounter.org.uk

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Volunteer with us

As a non-government funded charity, we rely on the generosity of our donors and volunteers to help us provide support to as many bereaved children, young people and their families as we can, for as long as they need it. In this new role, and as part of our network of volunteers, you’ll have the opportunity to make a real difference, whether it’s for minutes, hours, days, or even months.

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